Thatchers

SPA START UP FOR SOFT SOAK

  • Please read and observe all safety information in your owner’s manual.
  • Fill spa with hard water. If you do not have hard water available, you will need a water analysis immediately to avoid equipment and spa surface damage. The hardness can be adjusted with addition of Calcium Hardness to the water.
  • When spa is full, activate electrical power to spa.----Plug in or Turn on the Breakers.
  • It is important to have a water sample analyzed in our computerized lab to make sure your fill water consists of proper hardness levels and determine if any iron is present in your water. Bring 2 cups of your fill water to Thatcher Pools & Spas and we will perform the analysis absolutely free.
  • Add 1 oz. Water Line Control per 100 gal.
  • Add 1 oz. of Stain & Scale Control per 150 gal.
  • Add 2 oz. of spa shock per 100 gal.
  • Add 1 oz of sanitizer per 150 gal.

    MAINTENANCE
    ONCE A WEEK: Test spa water with test strip and maintain:
    pH 7.4 – 7.6
    Sanitizer 30 – 50 ppm
    Total Alkalinity 125 – 150 ppm
    Hardness 100 – 200 ppm
  • Dip the strip into the spa water for 1 second, remove and hold horizontal. First, read the Calcium Hardness level, continue by reading the PH level next at about 20 seconds and Total Alkalinity at about 30 seconds. RE-DIP the strip, and rapidly move back and forth under water for 30 seconds. Read the Sanitizer level. Incorrect sanitizer reading may occur if the strip is not moved back and forth for a full 30 seconds.
  • If adjustments are necessary, turn jets on and adjust pH, alkalinity, and Calcium Hardness before adjusting sanitizer.
  • If you consistently read low sanitizer, it will be necessary to increase the amount of sanitizer added daily.
  • Never use a spa that does not contain sanitizer.

    Add Waterline Control 1 oz. per 200 gallons
    Add Stain & Scale Control 1/2 oz. per 300 gallons
    Add Spa Shock 1 oz. per 100 gallons
    Add Sanitizer based on test results and spa volume………..1oz per 300 gallons if level is 11-30ppm
    2oz per 300 gallons if level is 0-10ppm

  • It may be necessary to increase the amount and frequency of Spa Shock when shocking the spa after heavy bather loads, if the water is hazy, cloudy, or has an odor. If your spa is used three or more times per week, use double amount of the Soft Soak Spa Shock.
  • Add maintenance dose of Stain & Scale Control faithfully each week. This chemical keeps calcium from building up on the spa surface and inside equipment.
  • It may be necessary to increase the amount of Stain & Scale Control you add weekly to control iron deposits and excessive calcium hardness readings.

    EVERY 2-4 MONTHS:
    Chemically clean your filter cartridges.
  • Remove filter(s) from spa – do not operate the spa without filters
  • Rinse with a Garden hose
  • Place the Filter Cartridge in a solution of 1 part of Filter Cleaner to 3 parts of water.
  • Allow to soak for 1 hour
  • Light brushing may be required for heavy oil accumulation
  • Rinse thoroughly with a Garden hose
  • Soak in clear water for 1 hour
  • For best performance, allow filters to dry completely before using them again
  • Hose off filters every 2-4 weeks

    Change the water in your spa (follow your owners manual instructions)

    Formula to find out how often you need to drain and refill your spa:

    DIVIDE SPA GALLONS BY DAILY BATHERS, THAT NUMBER DIVIDED
    BY 3 = DAYS BETWEEN DRAINING EXAMPLE: 300 GALLONS/2 DAILY BATHERS/3 = 50 DAYS

  • Be sure you disconnect power to the spa before draining.
  • Clean spa surfaces with SpaGuard Surface Cleaner.
  • The water you re-fill with must be hard. Softened water will cause surface and equipment damage to the spa.
  • Bring a sample of your water to Thatcher Pools and Spas for a free complete analysis.
  • Do not re-fill with hot water, this can cause the high-limit switch to trip.
  • Be sure the spa is completely full before restoring power to the spa.
  • Try to time water changes so that you are not draining and refilling the spa Dec-Feb.
  • In the event that your spa won’t heat after changing the water, it is possible an air bubble is causing the problem. Remove your filter element and stand pipe, run water from a hose into the standpipe connection to help “burp” the system.

    YOUR SPA AT A GLANCE

    Spa Brand/Model:___________________ Gallons:________
    Ozonator:_____(UV bulb replace every 3 yrs) Brand:_______
    _____Corona Discharge Brand:_______

    Cartridge Filters:_______ Single cartridge_______ sq. ft (must be rinsed weekly with clean Water and chemically cleaned every 4 months)

    _______Multiple cartridges _______sq. ft (chemically clean every 4 months)

    Note: Cartridges must be replaced every 2-4 years

    Warranty Summary: Surface/Structure: For warranty specifics, please review spa owner’s manual.
    _______Plumbing
    _______Parts
    _______Labor
    Initial start-up warranty on pillows, cover locks, light bulbs, and filter cartridges.
    _______Cover
    _______Tile
    _______Ozonator

    Mileage beyond a 20-mile radius of Rochester is not covered under the terms of your warranty. Travel time and mileage cost is $1.00/mile. We will make every attempt to schedule out of town warranty calls in groups so that you may share the travel fee with others. No travel charges occur for the first year.

    Emergency service is available November through March. The additional after hours rate is not covered under the terms of your warranty, however, we will make every attempt to avoid this additional charge and perform work needed during normal business hours. To obtain emergency service, call 507/269-1126 and if no one is available, be sure to leave a message. A service staff member will contact you for advice and evaluation of your problem as soon as possible.

    COVER CARE:
  • Never sit or stand on your cover.
  • Remove snow and ice immediately.
  • If water “pools” on top – flip the core over.
  • Do not locate your spa under the eaves of your home.
  • Always secure the cover to the spa when not in use.
  • Clean your cover each spring and fall with Sunstar Cover Cleaner.
  • Never use Armor-All on your cover – it will void your warranty.
  • Notify Thatcher Pools & Spas immediately with any problems.
  • Use handles to remove the cover and never drag the cover on the ground.
  • With proper care, covers last 4-5 years on outside spa installations.



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